NHTSA recall 19V-886: Back Over Prevention

Chrysler (FCA US LLC) · Reported December 12, 2019 · 1 affected model year

Back Over Prevention recall

19V-886
December 12, 2019 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Recall details

NHTSA campaign number19V886000
ManufacturerChrysler (FCA US LLC)
Report dateDecember 12, 2019
ComponentBack Over Prevention: Sensing System: Camera
Fixed over the airNo

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

View on NHTSA.gov ↗

Affected vehicles

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