2019 Chrysler Pacifica owner complaints
401 complaints filed with NHTSA, including 11 crashes, 3 fires, 3 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance12 Recent complaints
October 26, 2026SteeringUnknown or Other
I am experiencing an issue with the steering in my vehicle, in which the steering wheel shutters and rattles/shakes when making turns. This happens mostly when turning left at slow speeds, but also sometimes when turning right. The shuttering and shaking typically happens around the 11 and 1 o'clock position. This issue is very worrisome, as I am afraid that the power steering will completely fail one day, leading to a crash. I am also having an issue in which the start/stop system shuts down in the middle of driving the vehicle around town. More than half of the time that I drive it, the start/stop system stops working, and a warning light appears. I have had a few times in which the engine
October 19, 2026Engine
At 105,000 miles the check engine light came on, at which point the vehicle experienced rough starts and a rough idle. Vehicle also began emitting white/gray smoke from the exhaust upon starting. Upon diagnosis it was determined that coolant was leaking into #4 cylinder requiring head gasket replacement. Total repair came to $4,287.07. This is a known issue commonly being experienced by other Pacifica owners. This major mechanical issue is a safety issue and could easily have stranded my family on the road. We were fortunate to have been home and located near a known and trusted mechanic when the issue presented.
October 14, 2026EngineBack Over Prevention
The contact owns a 2019 Chrysler Pacifica. The contact stated that while stopped at a traffic light, the vehicle lost motive power and the engine shut off. The contact was able to restart the vehicle. Additionally, the contact stated that while driving in Reverse (R), the rearview camera displayed a frozen image. The dealer was notified of the failures. The contact stated that the failures were known issues for the vehicle model. The manufacturer was notified of the failures and advised the contact to report the issues to the NHTSA Hotline. The failure mileage was approximately 112,000.
October 13, 2026Electrical SystemUnknown or Other
I am reporting repeated electrical failures affecting my 2019 Chrysler Pacifica Touring, including recurring auxiliary battery failures, stop/start warnings, dashboard malfunctions and electronic shifter faults. Despite multiple dealership repairs, the problem continues. August 22, 2023: Auxiliary stop/start battery replaced under Mopar warranty at Jim Shorkey Chrysler, as documented in subsequent service records. August 26–28, 2024: Following another stop/start warning, Ferman Chrysler tested both batteries and found both failed load testing. The main battery was replaced and auxiliary battery warranty work was documented. September 8–9, 2025: Stop/start warning followed by electronic shift
October 3, 2026SteeringElectrical System
Steering wheel sticks when slightly turning either direction and when you apply force to unstick over corrects making it very dangerous and a safety issue especially on highways. Researching shows this is pretty common in this year and model
This page combines NHTSA records for: Pacifica, Pacifica Phev.