NHTSA recall 20V-191: Back Over Prevention

Chrysler (FCA US LLC) · Reported September 10, 2020 · 10 affected model years

Back Over Prevention recall

Over-the-air fix20V-191
September 10, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Recall details

NHTSA campaign number20V191000
ManufacturerChrysler (FCA US LLC)
Report dateSeptember 10, 2020
ComponentBack Over Prevention: Sensing System: Camera
Fixed over the airYes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

View on NHTSA.gov ↗

Affected vehicles

2020 Dodge Durango2 recalls total2020 Jeep Cherokee3 recalls total2020 Jeep Renegade3 recalls total2020 Jeep Gladiator7 recalls total2020 Jeep Grand Cherokee3 recalls total2020 Jeep Wrangler12 recalls total2020 Ram 350011 recalls total2020 Ram 250010 recalls total2020 Ram 150014 recalls total2019 Chrysler Pacifica7 recalls total

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