2020 Infiniti QX60 recalls

1 safety recall, 24 owner complaints and a 5-star NHTSA crash rating. Official NHTSA data.

1Recalls
24Complaints
2Crashes & fires reported
5/5NHTSA overall rating

Not every 2020 Infiniti QX60 is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2020 Infiniti QX60 recall list

Suspension recall

21V-402
May 27, 2021 · Nissan North America, Inc.
Problem
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Safety risk
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

2020 Infiniti QX60 owner complaints

24 complaints filed with NHTSA, including 2 crashes, 0 fires, 4 injuries and 0 deaths.

Problems by component

Power Train6
Unknown or Other6
Electrical System4
Visibility/Wiper3
Engine3
Forward Collision Avoidance3
Structure2
Suspension2
Vehicle Speed Control2
Fuel/Propulsion System2

Recent complaints

September 8, 2026Power Train

While traveling at 75 mph(speed limit) on the interstate, the vehicle's CVT transmission suffered a catastrophic failure and suddenly lost all power/acceleration, dropping into a low-gear limp mode. No engine light appeared until after we parked. This caused an immediate and dangerous drop in speed in high-speed busy traffic, nearly causing a severe multi-vehicle collision. We put our hazards on and continued at about 20 mph until the first exit nearly a mile away. This happened during mountain interstate driving with large distances between towns where most have no dealerships. We were able to get to a mechanic/gas station just off of the exit who ran the codes and told us that the transmis

May 5, 2026Power Train

The CVT Transmission without any warning gave out and wont allow my car to drive forward just reverse. Its been out and its an expensive repair. No check engine warning light came on and my car wont run.

February 16, 2026StructureUnknown or OtherVisibility/Wiper

I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. This event appeared to involve a total failure of both the primary hood latch and the secondary safety latch system, which are specifically designe

December 4, 2025Power Train

I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be replaced at a cost of $8,600. This suv has only about 75,000 miles. Upon checking the internet I found that this transmission issue has been a problem for a number of years and Infiniti has not adequately addressed it. This is a safety issue and Infiniti should take ownership and fix problem.

November 26, 2025Power Train

I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt transmission replaced a month prior when I brought suv in I was informed it was not the transmission but the right shaft seal and transfer case were leaking and low on fluid causing the power loss I was told that there was a tsb issued by Nissan in regards to this I believe this should be changed to a recall especially being a chronic issue with these vehicles there should be a safety recall cause of the power loss thank God I r

2020 Infiniti QX60 crash test ratings

VersionOverallFrontalSideRollover
2020 Infiniti QX60 SUV AWD★★★★★★★★★★★★★★★★★★★★
2020 Infiniti QX60 SUV FWD★★★★★★★★★★★★★★★★★★★★

Driver aids on the tested 2020 Infiniti QX60: electronic stability control standard, forward collision warning standard, lane departure warning optional. Rollover risk: 17.9%.

2020 Infiniti QX60 recall FAQ

Does the 2020 Infiniti QX60 have any recalls?

Yes. NHTSA lists 1 safety recall for the 2020 Infiniti QX60. The most recent, filed May 27, 2021, concerns the suspension.

What are the most common 2020 Infiniti QX60 problems?

Owners have filed 24 complaints with NHTSA. The most reported area is power train (6 reports), followed by unknown or other.

Is the 2020 Infiniti QX60 safe?

The 2020 Infiniti QX60 earned up to a 5-star overall safety rating in NHTSA’s New Car Assessment Program crash tests.

How do I get a recall fixed on my 2020 Infiniti QX60?

Contact any authorized Infiniti dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.