NHTSA recall 24V-757: Electrical System

Kia America, Inc. · Reported October 10, 2024 · 2 affected model years

Electrical System recall

Over-the-air fix24V-757
October 10, 2024 · Kia America, Inc.
Problem
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Safety risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Recall details

NHTSA campaign number24V757000
ManufacturerKia America, Inc.
Report dateOctober 10, 2024
ComponentElectrical System: Instrument Cluster/Panel
Fixed over the airYes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

View on NHTSA.gov ↗

Affected vehicles

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