2024 Kia EV9 owner complaints
210 complaints filed with NHTSA, including 1 crash, 2 fires, 4 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance26 Recent complaints
October 22, 2026StructureBack Over PreventionForward Collision Avoidance
In July 2024, approximately two months after purchasing the vehicle new in May 2024, a significant spiderweb-shaped crack developed in the front illuminated grille and fascia assembly. The vehicle had approximately 300 miles on the odometer and the damage was discovered during a routine hand wash. The vehicle had only been driven under normal roadway conditions in the Corpus Christi, Texas area with no collisions, accidents, or known abnormal impacts. This exposed acrylic-style front fascia houses the GT-Line's digital lighting elements and protects critical front-mounted safety sensors and sophisticated electrical systems. The structural failure of this panel compromises the weather sealing
October 17, 2026Exterior LightingStructureForward Collision Avoidance
On my 2024 Kia EV9 GT-Line, the front illuminated digital pattern acrylic/plastic grill panel suffered a catastrophic structural failure, resulting in a complete blowout and puncture hole under normal driving conditions. The panel fractured and shattered completely while driving on standard paved roads, with zero history of front-end collisions, low-speed impacts, or road debris strikes. This indicates a severe material strength, thermal stress, or structural design defect where the acrylic housing cannot withstand normal operational driving forces. Given its placement over critical forward-facing ADAS sensors, cameras, and electrical lighting elements, this open hole and structural failure
October 1, 2026Back Over Prevention
On September 10, 2026, while driving my Kia EV9 on a public roadway, I experienced a suspected unintended and excessive activation of the vehicle's collision-avoidance/automatic emergency braking system. I was traveling straight in my lane when another vehicle approached from the right side and crossed/moved into the roadway ahead. The other vehicle continued moving away from my immediate path; however, my EV9 suddenly applied substantial braking without me commanding that degree of braking. The incident was captured on my front dash camera. The recording shows my vehicle traveling approximately 31 MPH shortly before the event. The recorded speed decreases from approximately 30 MPH to 28 MPH
August 28, 2026Unknown or Other
Beginning sometime after purchase, our 2024 Kia EV9 (VIN: [XXX]) developed a recurring failure of the multimedia display system (head unit). The screen goes completely dark after approximately 5 minutes of drive time and only restores after a full vehicle restart. This failure occurred approximately 10 to 14 times before we brought the vehicle in for service. Critically, when the multimedia screen goes dark, the rearview camera display is also rendered completely unavailable. As the rearview camera is federally mandated safety equipment under FMVSS 111, this failure left us unable to use the camera while backing up on multiple occasions, creating a serious safety hazard to pedestrians, cycli
August 21, 2026Seat Belts
The contact owns a 2024 Kia EV9. The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after struggling with the seat belts over several months of use, the seat belt became fully jammed and no longer was able to be extended. The dealer was notified of the failure on several occasions. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 25,600.