2024 Kia Sorento owner complaints
52 complaints filed with NHTSA, including 4 crashes, 1 fire, 4 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance3 Recent complaints
October 27, 2026Carry Handle, Shell, Base
I am submitting this complaint regarding the August 2026 recall of the Evenflo Revolve180 LiteMax NXT infant car seat and rotating base system. I purchased the Revolve180 LiteMax NXT travel system along with an additional rotating base for use in a second vehicle. I subsequently learned that my car seat and at least one of the rotating bases were included in the recall affecting products manufactured before April 1, 2025. According to Evenflo, certain affected products failed to meet federal safety performance requirements due to a calibration issue with the level indicator. This raises concerns about the ability to properly position and install the car seat, potentially compromising child p
October 18, 2026Steering
On Saturday, October 10, 2026, the electric power steering (EPS) failed while driving and the EPS warning light came on. The steering became very heavy and hard to turn, and the vehicle shook during the failures. It happened 4 separate times within an hour, including right after starting the vehicle and shifting into gear, and after the vehicle restarted at a light at a busy intersection. My family was in the car, and losing steering in traffic was very unsafe. After the second failure, we drove to the dealership. The vehicle is still there; the dealer confirmed the error codes but has not reproduced the issue. The failed part and the cause are UNKNOWN. The vehicle is available for inspectio
October 5, 2026Power Train
Delayed Shifting: Noticeable delay when shifting from park to drive or reverse. Slipping Gears: Slipping out of gear unexpectedly. Rough Shifting: A rough or jerky shifting Warning Lights: The check engine light or transmission warning light may illuminate on the dashboard.
September 18, 2026Engine
The cars battery drained precipitously. Was able to sit and recharge. Took it to dealership. There were several code issues P033500 and P040500 among others. In discussion it seems that it might have been the EGR valve among other things. On research this is a known problem so why is there not a recall as the car can stop suddenly. "2024 Kia Sorento Hybrid Prestige (equipped with the Smartstream 1.6L Turbo Hybrid engine), code P0405 highlights a known issue that affects several modern Hyundai and Kia hybrid models."
September 15, 2026Visibility
The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic glass fractured into several pieces and completely shattered. After cleaning out the vehicle, the contact put trash bags on the ceiling of the vehicle to avoid glass falling on the passengers. The contact stated concern about driving the vehicle before any repairs or replacements due to pieces of glass being in the fabric above the passenger's ears and the sound of glass fracturing every time a doo
This page combines NHTSA records for: Sorento, Sorento Hybrid, Sorento Plug-in Hybrid.