2021 Jeep Grand Cherokee L owner complaints
96 complaints filed with NHTSA, including 4 crashes, 1 fire, 2 injuries and 0 deaths.
Problems by component
Forward Collision Avoidance20 Recent complaints
October 27, 2026SteeringSuspension
STELLANTIS SPECIAL INVESTIGATION # 98439287/FOLOW UP FOR NHTSA COMPLAINT # 11769254/STELLANTIS CATASTROPHIC STRUCTURAL FAILURE / RECALL REMEDY FAILURE: - The front wheel and upper control arm completely separated from the steering knuckle while driving on the road. On October 5, 2026, while driving on a public road, my 2021 Grand Cherokee Limited suffered a catastrophic structural component failure where the wheel and upper control arm completely separated from the steering knuckle, causing an immediate and hazardous loss of steering control. This exact failure matches the critical safety components covered under an active manufacturer safety recall 10B/NHTSA 24V-132. The recall was repaired
October 26, 2026Power TrainEngine
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that three times while driving approximately 60 MPH, the vehicle lost automotive power. The message “Service Transmission” was displayed. The vehicle was taken to a dealer where it was diagnosed, and the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,331.
October 25, 2026Steering
While driving my 2021 Jeep Grand Cherokee L at approximately 45 mph on [XXX], I unexpectedly lost electronic power steering assistance. The steering became difficult to control, creating a serious safety hazard. I was fortunately able to maneuver off the roadway, but this sudden failure could have resulted in a serious collision, placing myself and other motorists at risk. Multiple dashboard warnings appeared during the incident, including “Service Power Steering,” “Service Electronic Stability Control,” “Auto Park Disabled,” and “Park Brake Temporarily Unavailable.” I had not previously experienced a loss of power steering assistance. The vehicle was inspected by an authorized Jeep dealersh
October 23, 2026Suspension
The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ride was abnormally bumpy, and the front passenger's side wheel felt out of round, and an abnormal knocking sound was coming from the rear of the vehicle. Additionally, there was an unknown warning light illuminated. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V051000 (Suspension); however, the part failed to fix the vehicle. The contact stated that the failure became progressively worse. Two
October 22, 2026Power TrainExterior LightingService Brakes
While driving on a public road with my two small children my Jeep suffered a sudden and catastrophic 100% total electrical blackout. The vehicle electrical system glitched, the engine shut down, the steering failed and the wheels locked up completely, leaving me stranded in a active intersection with non working hazardous lights. the vehicle completely lost auxiliary and safety circuits. There was zero warning of any sort on my dash prior to this happening, leaving me and my two small children in danger. The vehicle was towed to the dealership where I purchased it in February of 2026. Both Batteries where replace but multiple codes on the scan report are showing codes PCM P00FD, TCM P0563-00