2020 Ram 3500 recalls

11 safety recalls, 116 owner complaints. Official NHTSA data.

2026202520242023202220212020
11Recalls
116Complaints
13Crashes & fires reported
N/ANHTSA overall rating

Not every 2020 Ram 3500 is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2020 Ram 3500 recall list

Structure recall

22V-904
December 8, 2022 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Safety risk
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Power Train recall

22V-835
November 10, 2022 · Chrysler (FCA US, LLC)
Problem
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Safety risk
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Service Brakes, Hydraulic recall

22V-140
March 10, 2022 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Safety risk
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Visibility recall

22V-035
January 27, 2022 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Safety risk
Reduced visibility increases the risk of a crash.
Remedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Fuel System, Diesel recall

21V-880
November 12, 2021 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Safety risk
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Engine and Engine Cooling recall

21V-439
June 10, 2021 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Safety risk
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Wheels recall

21V-398
May 27, 2021 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Safety risk
Wheel separation can cause a vehicle crash.
Remedy
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Back Over Prevention recall

Over-the-air fix20V-191
September 10, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Engine and Engine Cooling recall

20V-511
August 27, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Safety risk
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

Structure recall

20V-207
April 9, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Safety risk
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Power Train recall

20V-043
January 24, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Safety risk
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

2020 Ram 3500 owner complaints

116 complaints filed with NHTSA, including 6 crashes, 7 fires, 4 injuries and 0 deaths.

Problems by component

Fuel/Propulsion System33
Engine27
Fuel System, Diesel23
Power Train12
Electrical System9
Wheels7
Service Brakes7
Steering7
Unknown or Other6
Tires5

Recent complaints

September 10, 2026Fuel/Propulsion System

High pressure fuel pump recall failed and put my life in danger ️ Terrible experience not only for me but it put in danger a Semi truck driver and others almost got killed

September 8, 2026Power TrainEngineFire

We were pulling camper to Nashville TN. We pulled off I24 toward I65 North. I noticed the engine was raving and it felt like I was missing gears on the transmission. I was roughly 4 miles from my destination when I noticed smoke coming from under the hood on passenger side and flames coming from under hood on passenger side of the hood. I stopped the truck/ camper. Three of us had extinguishers trying to put fire out. The entire engingine compartment burned and fire intruded into driver compartment.

August 27, 2026Fuel System, DieselEngine

The contact owns a 2020 Ram 3500. The contact stated that while driving at 65 MPH, the vehicle suddenly experienced reduced speed and hesitation, and there was a rattling noise coming from the engine as the RPMs increased above 1,500. The vehicle was driven slowly to a local dealer, where the contact was informed that the high-pressure fuel pump (HPFP) had likely failed. The exact cause of the failure had not yet been determined, and the vehicle was not repaired. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and was experiencing the same failure listed in the recall. The failure mileage was 300,000.

August 25, 2026Air BagsCrash

I was in a single-vehicle accident on July 20th, 2026 and hit an oak tree head-on center and my airbags didn't deploy. I have a fractured neck and whiplash, not to mention other minor injuries. I am now able to type in order to report it. I have photographs.

April 13, 2026Back Over Prevention

The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed an upside-down or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

2020 Ram 3500 recall FAQ

Does the 2020 Ram 3500 have any recalls?

Yes. NHTSA lists 11 safety recalls for the 2020 Ram 3500. The most recent, filed December 8, 2022, concerns the structure.

What are the most common 2020 Ram 3500 problems?

Owners have filed 116 complaints with NHTSA. The most reported area is fuel/propulsion system (33 reports), followed by engine.

Is the 2020 Ram 3500 safe?

NHTSA has not published an overall crash test rating for the 2020 Ram 3500.

How do I get a recall fixed on my 2020 Ram 3500?

Contact any authorized Ram dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.