2020 Ram 2500 recalls

10 safety recalls, 162 owner complaints and a 4-star NHTSA crash rating. Official NHTSA data.

10Recalls
162Complaints
9Crashes & fires reported
4/5NHTSA overall rating

Not every 2020 Ram 2500 is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2020 Ram 2500 recall list

Air Bags recall

25V-010
January 16, 2025 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Safety risk
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Structure recall

22V-904
December 8, 2022 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Safety risk
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Power Train recall

22V-835
November 10, 2022 · Chrysler (FCA US, LLC)
Problem
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Safety risk
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Service Brakes, Hydraulic recall

22V-140
March 10, 2022 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Safety risk
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Visibility recall

22V-035
January 27, 2022 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Safety risk
Reduced visibility increases the risk of a crash.
Remedy
Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Fuel System, Diesel recall

21V-880
November 12, 2021 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Safety risk
An engine stall increases the risk of a crash.
Remedy
Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Visibility recall

20V-622
October 8, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

Back Over Prevention recall

Over-the-air fix20V-191
September 10, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Structure recall

20V-207
April 9, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Safety risk
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Power Train recall

20V-043
January 24, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Safety risk
The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

2020 Ram 2500 owner complaints

162 complaints filed with NHTSA, including 5 crashes, 4 fires, 4 injuries and 0 deaths.

Problems by component

Fuel/Propulsion System40
Engine33
Fuel System, Diesel30
Unknown or Other20
Power Train20
Electrical System20
Structure11
Service Brakes11
Steering10
Wheels8

Recent complaints

August 21, 2026Back Over Prevention

The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera displayed a blank or inverted image. The contact later received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

July 7, 2026Engine

The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The contact was informed that the heater intake bolt was detached and entered into the number 6 cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure regarding the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately

July 7, 2026Engine

The contact owns a 2020 Ram 2500. The contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. The next day, the vehicle was taken to a dealer where it was diagnosed with a piston 5 failure, and the dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.

June 11, 2026StructureLatches/Locks/Linkages1 injury

The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity of the impact and injury, the contact was immobilized on the ground for 45 minutes while calling out for emergency assistance. The contact sustained a broken femur. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure), in which the vehicle did not have the recall remedy performed to prevent the failure. Prior to the failure, the vehicle was taken to the dealer for the reca

April 1, 2026Air Bags

My 2020 Ram 2500 Mega Cab truck Dash Leather Covering is coming loose from it base and may interfere with the passenger Air Bag deployment that is under the loose material. My truck has only 36,000 miles on it and has been garaged kept since I purchased it new. *I found this information online. Ram 2500 trucks (2019–2023) frequently experience dashboard leather bubbling or delamination, particularly over the passenger airbag area. This bulging can compromise airbag deployment and is caused by adhesive failure, often requiring a full dashboard replacement. I contacted my local Ram service center. They advised my to contact Ram corporate regarding this Safety Issue. Key Details Regarding the I

2020 Ram 2500 crash test ratings

VersionOverallFrontalSideRollover
2020 Ram 2500 Mega PU/EC 4WDNot ratedNot ratedNot rated★★★★★
2020 Ram 2500 Crew PU/CC 4WD★★★★★★★★★★★★★★★★★★★★
2020 Ram 2500 Regular PU/RC 4WDNot ratedNot ratedNot rated★★★★★
2020 Ram 2500 Crew PU/CC 2WD★★★★★★★★★★★★★★★★★★★★

Driver aids on the tested 2020 Ram 2500: electronic stability control standard, forward collision warning optional, lane departure warning no. Rollover risk: 29.2%.

2020 Ram 2500 recall FAQ

Does the 2020 Ram 2500 have any recalls?

Yes. NHTSA lists 10 safety recalls for the 2020 Ram 2500. The most recent, filed January 16, 2025, concerns the air bags.

What are the most common 2020 Ram 2500 problems?

Owners have filed 162 complaints with NHTSA. The most reported area is fuel/propulsion system (40 reports), followed by engine.

Is the 2020 Ram 2500 safe?

The 2020 Ram 2500 earned up to a 4-star overall safety rating in NHTSA’s New Car Assessment Program crash tests.

How do I get a recall fixed on my 2020 Ram 2500?

Contact any authorized Ram dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.