2020 Ram Promaster recalls

5 safety recalls, 42 owner complaints. Official NHTSA data.

2026202520242023202220212020
5Recalls
42Complaints
3Crashes & fires reported
N/ANHTSA overall rating

Not every 2020 Ram Promaster is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2020 Ram Promaster recall list

Equipment Adaptive/Mobility recall

25V-876
December 18, 2025 · Rollx Vans
Problem
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Safety risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Engine and Engine Cooling recall

25V-720
October 23, 2025 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Safety risk
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Back Over Prevention recall

25V-552
August 26, 2025 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Safety risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Power Train recall

23V-301
April 27, 2023 · Chrysler (FCA US, LLC)
Problem
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Safety risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Air Bags recall

20V-374
June 25, 2020 · Chrysler (FCA US LLC)
Problem
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Safety risk
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

2020 Ram Promaster owner complaints

42 complaints filed with NHTSA, including 3 crashes, 0 fires, 2 injuries and 0 deaths.

Problems by component

Back Over Prevention11
Power Train10
Unknown or Other9
Electrical System8
Engine and Engine Cooling5
Engine4
Visibility/Wiper4
Steering3
Seat Belts2
Lane Departure1

Recent complaints

August 10, 2026Engine and Engine CoolingBack Over Prevention

The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention camera failed to properly operate and failed to display an image of the rear of the vehicle. The failure was intermittent. The coolant level failed to remain at the proper levels and coolant needed to be added frequently. The contact stated that the battery suddenly lost power an

August 8, 2026Electrical System

Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint narrative (paste this into the form) The radiator cooling fan on my 2020 Ram ProMaster 3500 (3.6L gasoline V6) repeatedly became stuck running / would not shut off on multiple occasions. The cooling fan electrical circuit overheated, and the fuse and fuse box (power distribution center) burned and melted, which in turn damaged the adjacent wiring harness. The fuse did not protect the circuit before the overheating and thermal damage occurred. This is the identical failure mode described in NHTSA reca

June 17, 2026Back Over Prevention

The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.

May 26, 2026Engine and Engine Cooling

The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

May 26, 2026Engine

The contact owns a 2020 Ram 3500. The contact stated that the vehicle, began to make a loud noise, and misfired. The vehicle was taken to the dealer where it was diagnosed with repaired; however the issue persisted. The vehicle was not taken for repairs again. The manufacturer was notified of the issue. The approximate mileage 120,000.

2020 Ram Promaster crash test ratings

VersionOverallFrontalSideRollover
2020 Ram ProMaster VAN 2WDNot ratedNot ratedNot ratedNot rated

Driver aids on the tested 2020 Ram Promaster: electronic stability control standard, forward collision warning no, lane departure warning no.

2020 Ram Promaster recall FAQ

Does the 2020 Ram Promaster have any recalls?

Yes. NHTSA lists 5 safety recalls for the 2020 Ram Promaster. The most recent, filed December 18, 2025, concerns the equipment adaptive/mobility.

What are the most common 2020 Ram Promaster problems?

Owners have filed 42 complaints with NHTSA. The most reported area is back over prevention (11 reports), followed by power train.

Is the 2020 Ram Promaster safe?

NHTSA has not published an overall crash test rating for the 2020 Ram Promaster.

How do I get a recall fixed on my 2020 Ram Promaster?

Contact any authorized Ram dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.