2020 Toyota Prius Prime recalls

1 safety recall, 16 owner complaints. Official NHTSA data.

1Recalls
16Complaints
5Crashes & fires reported
N/ANHTSA overall rating

Not every 2020 Toyota Prius Prime is affected by every recall. Check your VIN to see open recalls on your exact vehicle.

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2020 Toyota Prius Prime recall list

Electronic Stability Control (ESC) recall

19V-544
July 24, 2019 · Toyota Motor Engineering & Manufacturing
Problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Safety risk
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

2020 Toyota Prius Prime owner complaints

16 complaints filed with NHTSA, including 5 crashes, 0 fires, 0 injuries and 0 deaths.

Problems by component

Visibility/Wiper5
Vehicle Speed Control3
Power Train3
Electrical System3
Tires2
Service Brakes, Hydraulic1
Visibility1
Air Bags1
Exterior Lighting1
Structure1

Recent complaints

September 29, 2025Vehicle Speed ControlCrash

The contact owns a 2020 Toyota Prius Prime. The contact stated that while pulling into a parking lot, traveling down the aisle, and driving around the end cap to the second aisle, pulling into the parking spot at 5 MPH, the vehicle suddenly accelerated. The wheels squealed. The vehicle traveled through the spot and sideswiped another vehicle, and stopped. There were no reported injuries or fire. A police report was filed. The vehicle was serviced a week prior. The local dealer was contacted, who referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 54,300.

February 28, 2025Service Brakes, Hydraulic

The contact owns a 2020 Toyota Prius Prime. The contact stated while driving at approximately 40 MPH, the brake pedal was depressed while making a left turn onto another road, but the vehicle failed to slow down. The contact stated that the brake pedal was vibrating, and the vehicle felt like it was skidding on ice. The contact stated the vehicle maintained the position in lane but was not slowing down as intended. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.

March 27, 2024Tires

I purchased Goodyear Assurance MaxLife 195/65 R 15 from Sam's Club in Kingston on August 2023. On [XXX] my tire blew out on the inner sidewall of my tire. When I spoke with an employee from the automotive department in Sam's Club about my tire, the person said " Let me guess, was it an Assurance MaxLife?" I said "yes, how did you know?" The employee said " this is like the 19th one with the same problem. I'm shocked their not a recall on them." So I paid for a new tire and the next day decide to check to if their was any recalls on the tires. I didn't find any. So I decided to make this report for others. Hope this help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

January 10, 2024Visibility/Wiper

The car had about 8000 miles on it. It was parked in Garage the night before. In the morning the outside temperature was 39F. During my 30 minutes driving, the front defrost was turned on. Afterwards it was parked on driveway and at that time the windshield was fine. 6 hours later, I noticed a spiderweb like crack under the camera section on the front windshield. The crack was about 11 inch long. It looks like the glass could not handle the temperature change.

August 12, 2023Visibility/WiperVisibility

The right side outside mirror glass detached and fell off while driving down the road. There was no noticeable defect on the vehicle prior to this and no known reason for this to happen. The vehicle was operating normally and was not involved in any sort of unusual maneuvering or crash. Upon taking it to the Toyota dealership it was found that glass did in fact detach on its own and needed to replace the entire mirror mechanism. This is obviously a safety concern for the driver due to a required mirror missing and also a safety hazard that could impact another motorist by this glass flying and hitting another car.

2020 Toyota Prius Prime crash test ratings

VersionOverallFrontalSideRollover
2020 Toyota Prius Prime 5 HB FWDNot ratedNot ratedNot ratedNot rated

Driver aids on the tested 2020 Toyota Prius Prime: electronic stability control standard, forward collision warning standard, lane departure warning standard.

2020 Toyota Prius Prime recall FAQ

Does the 2020 Toyota Prius Prime have any recalls?

Yes. NHTSA lists 1 safety recall for the 2020 Toyota Prius Prime. The most recent, filed July 24, 2019, concerns the electronic stability control (esc).

What are the most common 2020 Toyota Prius Prime problems?

Owners have filed 16 complaints with NHTSA. The most reported area is visibility/wiper (5 reports), followed by vehicle speed control.

Is the 2020 Toyota Prius Prime safe?

NHTSA has not published an overall crash test rating for the 2020 Toyota Prius Prime.

How do I get a recall fixed on my 2020 Toyota Prius Prime?

Contact any authorized Toyota dealer. Recall repairs are free, even if you are not the original owner or the warranty has expired.